our promise
What we owe you.
No training on your family
We don't train any model on your conversations. We don't sell your data. We don't show ads.
Cancel in two clicks
Settings → Cancel. That's it. No retention modal, no "are you sure," no win-back email a week later. The easier we make it to leave, the more we earn the right to be reached for.
A real human within hours when it matters
Safety escalations are read by a real coach within hours, every time. We keep an ack timer on the dashboard so this stays a promise, not a claim.
Plain-English ToS
Our terms are written at an eighth-grade reading level. If a clause needs a lawyer to understand, we'll rewrite it until it doesn't.
One upsell per month, max
If you're on the founding tier, we won't ask you to upgrade more than once a month. Dismiss it and it's gone until the next month.
Crisis or safety concerns route to a human coach within hours. Call or text 988 · text HOME to 741741.